How do we place an order?
For personal service, please call us toll free (866) 245-5747 to place the order. You can also email (info@favorcopia.com) us with your physical address & M/C or Visa #  and CVV2 # (last 3 digit on the back of your credit card). The other option would be to print out an order form, enclose a check & mail to: Favorcopia, 3819 Vineyard Ave., #34, Pleasanton, CA 94566.  Please remember to put down an email address or phone # so that we can reach you..

Do you provide favor samples?
Yes, we do. Due to the high volume of requests for samples, we have to charge our customers the cost of the finished sample item plus $3.00 shipping & handling for every item.  Colors for samples will be subject to the colors we have on hand. We will, however, do our best to match your requested colors. No personalization will be available on samples (random samples only).

How do I get a catalog?
Our web pages are most updated and complete. A printed catalog will be available in the near future..The current option would be to print out the items you're interested in straight from our pages...

How can I see your items in person?
Please call us at (650) 678-1082 for a personal appointment.

How do we pay for the items?
You can pay through check, money order, MasterCard or Visa.  At this time, we do not accept Discover or American Express.

How long before we can expect our order?
Generally, if the items are in stock, we ship out orders in 1-3 days after we receiving payment. If items are on backorder, we normally ship out 7-10 days after receiving an order. Finished favors take 3-6 weeks, depending on the size of the order. Keep in mind the UPS takes 3-6 working days to deliver, depending on where you are located.

Do you give volume discounts?
Our prices are very competitive as it is... thus, we do not offer discounts. However, we will definitely try to match any written quotes you can get to us.

Can I pick up my order?
Yes, you may. Simply indicate that you would like to do so on your order form, leave a # where you can be reached and we will call you when your order is ready for pick-up.

Can you rush my order?
Yes, we can do a UPS 3-day select for $$/extra (please call for quote). Please indicate that this is your wish on the order form.